Privacy information.

Enquiries

The form collects the name, email, optional phone number, project area, service, message and any optional budget, timing or site-visit request you provide. GUS uses this information to respond to your enquiry. Do not send payment-card details or sensitive identity documents.

Where information goes

Enquiries are stored on the website server and can be viewed by authorised team members. Notification emails contain your enquiry and are sent through the configured email provider. The website and email service are operated by hosting and email providers on behalf of GUS. Contact GUS for details of the active providers, processing locations and retention arrangements.

Cookies and security

Necessary cookies protect forms and keep authorised team members signed in. We also remember your optional analytics-and-advertising measurement choice for up to six months. The enquiry form works whether you accept or decline measurement. Google Analytics cookies are used only after you choose “Allow measurement”. Limited security records help restrict repeated sign-in attempts.

Optional analytics and advertising measurement

With your permission, Google Analytics helps GUS understand page visits, referring websites, successful website enquiries and clicks on our phone links. The website sends page addresses with arbitrary query fields removed and referring domains with private paths and query fields removed. A successful enquiry is measured only after it is saved, not merely when the form opens or a submit button is pressed. A phone-link click is contact intent; it does not establish that a call connected or a sale occurred.

When enabled, and only if you choose “Allow measurement”, Google Ads measures whether an advertising visit leads to a successfully saved enquiry, a phone-link click or a call. For eligible advertising visits, Google may replace our displayed phone number with a forwarding number that connects you to GUS. Google can then measure the call, including its start time and duration. A phone-link click does not tell us whether a call connected; it is measured separately from calls that meet our minimum duration. Declining does not affect your ability to contact GUS.

Google may receive your IP address, browser information, the visited page, advertising-click identifiers and an opaque reference for a saved enquiry. Our website measurement code does not send the name, email, phone number or project message you enter in the enquiry form. When you call a Google forwarding number, Google processes call-routing and reporting information, which may include your caller phone number. This website setup does not enable call recording. We do not send form contents or user IDs to Google Analytics, or enable Google signals, enhanced conversions or personalised-advertising audiences. Google may process measurement information outside Canada; its handling is described in How Google uses information from sites that use its services.

After permission is given, Google Analytics may set first-party cookies named _ga and _ga_* to distinguish browsers and sessions; this setup limits their lifetime to six months. Google Ads may set advertising-attribution cookies, including _gcl_*, commonly lasting up to 90 days. Website-call measurement may use a gwcc cookie; our number request disables forwarding-number cookie caching. You can change your choice using “Cookie choices” in the footer. Withdrawing permission restores the ordinary GUS phone number, reloads the page to stop future measurement and removes this site's accessible Analytics, advertising-attribution and forwarding-number cookies. It does not erase information already sent to Google. Browser cookie controls can also remove cookies. Visitors who decline are not individually measured.

Project photographs

Only publish photographs you have permission to share. Uploaded photographs are processed to remove embedded metadata. Draft projects are not publicly listed.

Contact and requests

For access, corrections or deletion requests, contact GUS on (778) 982-1247. Requests are reviewed by the team; delivered emails and retained backups may require separate handling.